Privacy Policy

 

Welcome to Crafted For U (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website www.craftedforu.com, make a purchase, or interact with us online. This policy applies to customers worldwide, including those in the United States and other international destinations where we ship.

1. INFORMATION WE COLLECT
We collect information to provide our services, fulfill orders, and improve your shopping experience.
a. Information You Provide
You may provide personal information when you:
- Create an account or make a purchase
- Subscribe to newsletters or promotions
- Contact us via email, website, or social media
- Request product customization
Information we may collect includes:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (handled securely via third-party processors such as PayPal, Stripe, or Shopify
Payments)
- Order details and customization preferences
- Communication history and reviews
b. Information Collected Automatically
When you visit our website, we automatically collect certain information using cookies, analytics, and
tracking technologies, such as:
- IP address
- Browser type and version
- Device type and operating system
- Time and duration of your visit
- Referring URLs and search terms
- Interactions with our website and ads
This helps us enhance site performance, security, and marketing efforts.
c. Information from Third Parties
We may receive information about you from:
- Payment processors
- Shipping partners (e.g., USPS, FedEx, DHL)
- Advertising and analytics platforms (e.g., Google Analytics, Meta Ads)
- Social media integrations (Facebook, Instagram, Google)

2. HOW WE USE YOUR INFORMATION
We use collected data to:
- Process and deliver orders
- Send order confirmations, invoices, and shipping updates
- Provide customer support and resolve issues
- Manage your account and purchase history
- Personalize your experience and recommend products
- Improve our website, products, and services
- Send marketing or promotional messages (only with your consent)
- Detect and prevent fraudulent or unauthorized activity
- Comply with legal and regulatory requirements

3. LEGAL BASIS FOR PROCESSING (for EU/EEA Customers)
Under the GDPR, we process your data based on:
- Contractual necessity – to fulfill orders and provide services
- Consent – for marketing or optional communications
- Legitimate interest – to improve services and prevent fraud
- Legal obligation – to comply with applicable laws

4. SHARING AND DISCLOSURE OF INFORMATION
We value your privacy and do not sell your personal information. However, we may share your
information with trusted third parties, including:
- Payment processors: For secure payment handling
- Shipping and logistics partners: To fulfill and deliver your orders
- Website and analytics providers: To improve site functionality
- Marketing and advertising services: To send relevant promotions
- Legal authorities: When required by law
All partners are obligated to keep your data confidential and use it only for authorized purposes.

5. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Maintain shopping cart functionality
- Remember user preferences
- Analyze website performance
- Display relevant advertisements
You can manage or disable cookies through your browser settings, though this may affect your website
experience.

6. DATA RETENTION
We keep personal data only as long as necessary for:
- Order fulfillment and warranty service
- Accounting and legal compliance
- Customer support and dispute resolution
After this period, your data is securely deleted or anonymized.

7. DATA TRANSFERS (Including USA Shipments)
As Crafted For U ships to customers in the United States and other countries, your information may be
transferred and processed across international borders. We ensure that such transfers comply with
applicable data protection laws and that appropriate safeguards (like encryption and contractual
agreements) are in place.

8. DATA SECURITY
We take appropriate technical and organizational measures to protect your information, including:
- SSL encryption for all transactions
- Secure payment gateways
- Regular system updates and monitoring
- Restricted internal data access
However, no method of internet transmission or storage is 100% secure, so we cannot guarantee
absolute protection.

9. YOUR RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update your data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- File a complaint with a data protection authority
You can make requests at support@craftedforu.com.

10. U.S. RESIDENTS (CCPA COMPLIANCE)
If you are a California resident, you have additional rights under the California Consumer Privacy Act
(CCPA), including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of your data
- The right to opt-out of any “sale” of personal information (we do not sell data)
- The right to non-discrimination for exercising your privacy rights
Requests can be made at support@craftedforu.com.

11. CHILDREN’S PRIVACY
Our website and products are not intended for individuals under 16 years of age, and we do not
knowingly collect personal information from minors. If such data is accidentally collected, we will delete
it immediately upon request.

12. THIRD-PARTY LINKS
Our website may include links to third-party websites or services (e.g., payment gateways, courier
tracking pages, or social media). We are not responsible for their privacy practices and encourage you
to review their policies.

13. UPDATES TO THIS POLICY
We may update this Privacy Policy periodically. All changes will be posted on this page with an updated
“Last Updated” date. Your continued use of our website after any changes constitutes acceptance of
the revised policy.

14. CONTACT US
If you have any questions or concerns regarding this Privacy Policy or our data handling practices,
please contact us:
Email: support@craftedforu.com
Website: www.craftedforu.com