Custom Name/Initials Personalization

NOTE: Once your payment is confirmed, one of our design consultants will get in touch to confirm your preferred font style, color, and the name or initials you’d like to add

Returns
Since our products are custom-made/handcrafted, we do not accept returns for change of mind or incorrect selections.

Returns are only accepted if the item you received is defective, damaged.

Refunds
If you receive a defective, damaged product please contact us within 5 days of receiving your order.

You will be required to provide proof (such as photos or videos) of the issue.

Once approved, we will either:

Issue a refund to your original payment method, or

Provide a replacement item (depending on product availability).

Non-Refundable Items
All Jackets are customer Made or personalized items cannot be refunded unless they are defective or damaged.

Shipping costs are non-refundable.

Customer Responsibility
Any customs duties, import taxes, or additional charges applied by your local authorities are non-refundable and must be covered by the customer.