Returns
Since our products are custom-made/handcrafted, we do not accept returns for change of mind or incorrect selections.
Returns are only accepted if the item you received is defective, damaged.
Refunds
If you receive a defective, damaged product please contact us within 5 days of receiving your order.
You will be required to provide proof (such as photos or videos) of the issue.
Once approved, we will either:
Issue a refund to your original payment method, or
Provide a replacement item (depending on product availability).
Non-Refundable Items
All Jackets are customer Made or personalized items cannot be refunded unless they are defective or damaged.
Shipping costs are non-refundable.
Customer Responsibility
Any customs duties, import taxes, or additional charges applied by your local authorities are non-refundable and must be covered by the customer.